Top quality products have been one of the basic pillars of the company since the establishment of Jablotron. In order to maintain a high level of production, and what’s more to move forward, we test all products, not only according to technical standards and certification requirements, but also to our own strict company standards.
Testing is the process of many actions that lead to the verification that the real results correspond to the expected ones. It not only allows you to continuously monitor the quality of the product, but also helps to detect errors, grey areas or missing requirements in time. One product is tested at several different levels. We proceed from general tests common to the entire range to specific tests for individual products.
Properly set up testing saves developers time and money. It reveals a possible errors from the very beginning. As a result, bugs do not become a big issue that developers later have to fix.
"The basis of a functioning system is well-prepared tests, which someone must define, write and continuously review. The developer, an expert on a specific issue, can then raise suggestions for improving the test, or request its revision. Therefore, before the test is ready for use, it goes through several phases“ explains Jana Rábová, who works at Jablotron as a tester.
"Furthermore, it is necessary to set up test processes in the company, i.e. who manages tests, performs, evaluates, etc. It is also necessary to have one platform enabling complete test management and reporting results, including bug reporting settings (reporting, verification and prioritization of programming errors from end customers, developers, etc.)," adds tester Jana.
For testing to work in practice, it needs to have its own rules and regulations. In this case, we understand the structure of testing. The highest build is a test project, which can be, for example, hardware testing. The test project contains test plans for each product in which the individual tests are located.
"Each test plan contains a different number of tests. A simpler product has tens of them, while, for example, a control panel has hundreds. And the tests are still increasing. Each product is tested until the quality reaches the required level", adds Jana. By accelerating the process from this year in Jablotron, automated testing helps when routine tests are performed and evaluated by a "machine".
Several departments cooperate in testing and each of them solves a very specific part. "We test the product from the very beginning, when it is still 'lying' on the developer's desk, to the final product intended for the customer. At the same time, we focus on everything from firmware to plastic covers. We also partially deal with software solutions, and our colleagues from JABLOTRON CLOUD SERVICES take full care of them”, explains Jana.
Last year, Jablotron prepared 50 test plans with more than 250 tests, this year there are 500 so far. And they will use, among other things, new equipment for EMC testing, i.e. electromagnetic compatibility. This means, for example, that when a customer charged with electrostatic electricity touches a Jablotron keyboard, no "drama" takes place - nothing happens to the user and the product is not damaged either.
And what do the testers themselves see as the biggest challenge? "That you never know what will land on your desk. Every day in this field brings you either some new knowledge or a new challenge, Jana replies adding:" You never know what awaits you at work. And by sitting in that tester's chair in the morning, you accept this“.